FAQ

7. What file formats we accept for mold design and quotation?
We accept a wide range of file formats including STEP, IGES, DWG, and PDF for mold design, DFM analysis, and quotation preparation.
8. Do we offer mold maintenance and after-sales support?
Yes, we provide mold maintenance instructions with each shipment. If any issues occur, our technical team offers remote support or on-site service depending on the situation.
9. Can we manage multi-cavity or family mold projects?
Yes, we have extensive experience in multi-cavity, family molds, and complex molds that require interchangeable inserts, ensuring cost-effective and efficient production for customers.
10. What materials commonly use for injection molding?
We are familiar with a wide range of thermoplastics including ABS, PC, PA, POM, PP, TPE, TPU, and high-performance engineering plastics based on customer requirements.
11. Can we support mold export standards for overseas production?
Yes. We are experienced in manufacturing molds compliant with international standards such as HASCO, DME, and MISUMI, ensuring smooth integration with overseas production lines.
12. How to protect customer intellectual property (IP)?
We take IP protection seriously. We are willing to sign NDAs (Non-Disclosure Agreements) and have strict internal controls to ensure all customer designs and projects remain confidential.